Privacy Policy

1. Introduction

Welcome to 3DView.ai ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at support@3dview.ai.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Data: Name, email address, password, and payment information (processed securely by Stripe).
• Generated Content: Images and 3D models you upload or generate using our services.
• Usage Data: Information about how you use our website, such as access times, pages viewed, and IP address.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and maintain our Service.
• To manage your account and subscription.
• To improve our AI models (only if you opt-in).
• To send you administrative information, such as product updates or security alerts.
• To respond to user inquiries/offer support to users.

4. Data Storage and Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

5. Third-Party Services

We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment Processing: Stripe
• AI Generation Providers: Meshy AI, Replicate, Tripo AI.
• Analytics: Google Analytics

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form or contact us directly.

7. Contact Us

If you have questions or comments about this notice, you may email us at support@3dview.ai.